Research use only — all materials are supplied as laboratory reagents for in-vitro research. Not for human or veterinary consumption, medical, diagnostic or household use.
Free shipping over €300Ships within 24–48hHPLC-verified ≥99% purity
AlveonALVEON

Legal

Shipping Policy

Last updated: 8 July 2026

We ship discreetly, quickly, and with temperature-controlled packaging. Every order includes tracking end-to-end.

1. Processing time

Orders placed before 14:00 CET on business days are packed and dispatched the same day. Orders placed later ship the next business day. Weekend and holiday orders ship on the next business day.

2. Carriers and transit time

  • EU: DHL Express — typically 1–3 business days.
  • UK & Switzerland: DHL Express — typically 2–4 business days.
  • Rest of world: DHL Express — typically 3–6 business days, depending on customs.

Transit times are estimates provided by carriers and are not guaranteed.

3. Shipping costs

  • Flat rate €25 express shipping to every destination worldwide.
  • Free shipping on orders over €300 to every destination worldwide.

4. Cold-chain packaging

Peptides are shipped in insulated packaging with ice packs where required to preserve integrity in transit. Upon delivery, refrigerate lyophilized vials at 2–8 °C or store below −20 °C for long-term storage.

5. Tracking

You'll receive a tracking number by email once your order ships. You can also see the tracking number in your order confirmation email and account.

6. Customs, duties and taxes

For orders shipped outside the EU, the recipient is responsible for any import duties, taxes, or customs fees imposed by the destination country. We declare shipments accurately as research chemicals.

7. Address accuracy

Please ensure your shipping address is complete and correct. We are not responsible for delays or losses caused by incorrect address information. Address changes after dispatch may not be possible.

8. Lost or delayed shipments

If your shipment is significantly delayed or the tracking has not updated for 5+ business days, contact info@alveonbio.com. We will open a carrier investigation and arrange a reship or refund where a shipment is confirmed lost.

9. International orders & local laws

We ship worldwide. It is the buyer's responsibility to ensure that the import and possession of research chemicals is permitted under the laws of their country before placing an order. Any customs seizures, fines, or losses arising from local restrictions are the buyer's responsibility.

10. Seller details

MV International FZC LLC
Sheikh Khalifa Street
Ajman, United Arab Emirates
info@alveonbio.com